We currently ship to U.S. addresses only.

Our processing time depends on the size of your order:

• Up to 20 items: 2–4 business days
• 20–40 items: 4–5 business days
• 50–75 items: About 1 week
• Larger orders: Please contact us before ordering so we can confirm production and delivery timelines.

Shipping time is additional and depends on the shipping method selected at checkout.

Yes! We'd love to help bring your ideas to life. We offer custom designs for birthdays, baby showers, schools, businesses, holidays, party favors, and special events. Contact us before ordering to discuss your custom request.

Orders may be canceled within 24 hours of purchase. Once production has started, cancellations are no longer possible because each item is made specifically for your order.

Please contact us within 48 hours of delivery with photos of the damaged items and packaging. We'll work with you to replace the damaged items or find the best solution.

Yes! Local pickup is available. Please reach out to us before placing your order so we can confirm pickup availability and provide instructions. Once your order is ready, we'll contact you with the pickup details.

We're here to help! If you can't find the answer you're looking for, please reach out through our Contact Us page or email us—we'll get back to you as soon as possible.